Error starting Jira manually

I get this error from Jira when I start Tomcat manually from a shell console. It works fine if I'm not logged in when Tomcat starts, ie a system reboot.

Any ideas?


Mike Oatsvall

___ Starting the JIRA Plugin System _________________

2012-10-16 07:56:54,353 main INFO [atlassian.plugin.manager.DefaultPluginManager] Initialising the plugin system
Xlib: connection to "localhost:10.0" refused by server

Xlib: PuTTY X11 proxy: wrong authorisation protocol attempted

2012-10-16 07:56:56,666 main ERROR [atlassian.event.internal.EventPublisherImpl] There was an exception thrown trying to dispatch event '' from the invoker 'com.atlassian.event.internal.SingleParameterMethodListenerInvoker@165bece2'.
java.lang.RuntimeException: Can't connect to X11 window server using 'localhost:10.0' as the value of the DISPLAY variable.
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(
at com.atlassian.event.internal.EventPublisherImpl.publish(
at com.atlassian.multitenant.event.DefaultPeeringEventPublisherManager.publish(
at com.atlassian.multitenant.event.PeeringEventPublisher.publish(

2 answers

0 vote

Sounds like the user that Jira runs as has a different environment when you start it manually. Who does it run as, and are you using the same account and environment as a system-boot for it?

I have a script in /local/etc/rc.d called S980Tomcat

I start it as root and Tomcat switches to run as the user tomcat. It should be no different from the way the system starts Tomcat.

The only difference is when I’m logged in I have a shell environment with variables set and for some reason Jira seems to want to talk to the console via X11.

Hi Mike,

I'm not sure why it is happening, JIRA seems to be trying to connect via X11 on a remote display (Putty w/ XMing? :)). However, this is only a requirement for running the script. So what script are you invoking to start JIRA manually? Do you have performed any modification on it?

Best regards,
Lucas Timm

Tomcat deploys Jira. I'm manually starting Tomcat ssing the same script RHEL uses in /local/etc/rc.d

I'm not sure why Jira is trying to connect to a display.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

726 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you