I need assistance. We are trying to install Jira 5.1.1 and during the Step 1 of 1. when testing the connection we encountered this error msg. How do we solve the problem and move forward
Error connecting to database
Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server
After looking at the issue further and many attempts to reconfigure my dbconfig.xml file we found that the localhost or dbserver id was configured incorrectly. In the dbconfig.xml file it asked for a dbserver name id. It isn't clear per instructions that it's the localhost if the MySQL server resides on the same system as the Jira application. After providing the localhost ip and port info we were able to connect successfully.
Thanks for your feedbak
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs