Error occurred while Jira bulk operation 'Bulk edit bean unexpectedly null. Perhaps session was lost'

Hi Atlassian team,

 

In Bulk issue operation I'm getting below error. I have checked the General configuration & the Base URL and my JIRA browser url is same. Also the session time out in web.xml is 7200 (that is 5 day).

My JIRA version is v6.3.15

>>>>>>>>>>>>>>>>

2015-06-22 09:06:36,914 ajp-bio-127.0.0.1-21762-exec-99 INFO mayingal 546x102760x2 d8rtv 10.76.185.9,10.76.185.9 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue
.fields.CustomFieldImpl] No relevant config found for Artifact Id for the issue null
2015-06-22 09:07:07,183 ajp-bio-127.0.0.1-21762-exec-89 WARN mayingal 547x102800x2 1bwq11h 10.76.185.9,10.76.185.9 /secure/views/bulkedit/BulkOperationFinish.jspa [acti
on.issue.bulkedit.BulkOperationProgress] Bulk edit bean unexpectedly null. Perhaps session was lost (e.g. when URL used is different to base URL in General Configuratio
n)?
2015-06-22 09:07:20,356 ajp-bio-127.0.0.1-21762-exec-94 WARN mayingal 547x102805x2 1bwq11h 10.76.185.9,10.76.185.9 /secure/views/bulkedit/BulkOperationFinish.jspa [acti
on.issue.bulkedit.BulkOperationProgress] Bulk edit bean unexpectedly null. Perhaps session was lost (e.g. when URL used is different to base URL in General Configuratio
n)?

<<<<<<<<<<<<<<<<

 

Please suggest me the resolution steps here on priority.

 

Thanks...

Mayur Ingale.

2 answers

1 accepted

This widget could not be displayed.

I have solved this issue. In our JIRA instance, initially communication happens using AJP Connectors between Apache and Tomcat. Due to this AJP connector, there is a time-out issue while importing Bulk import of issues and during Project import.

It is suggested to use HTTP Connectors in place of AJP which are high-bandwidth candidates.

Initially this conversion of AJP connectors to HTTP connectors is performed in our staging JIRA environment, after which a smooth operation achieved with all sort of tasks including JIRA Bulk Import.

This widget could not be displayed.

Any one could you please suggest me here....?

We too are seeing this in our JIRA logs

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