Error migrate From redmine

I have next error

Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state

ERROR - Cannot fetch issue id=44244
com.taskadapter.redmineapi.RedmineFormatException: org.json.JSONException: A JSONObject text must begin with '{' at character 1
	at com.taskadapter.redmineapi.internal.Transport.parseResponse(Transport.java:529)
	at com.taskadapter.redmineapi.internal.Transport.getObject(Transport.java:312)
	at com.taskadapter.redmineapi.internal.Transport.getObject(Transport.java:371)
	at com.taskadapter.redmineapi.RedmineManager.getIssueById(RedmineManager.java:236)
2015-03-26 10:02:26,468 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
com.atlassian.jira.plugins.importer.redmine.RedmineRemoteException: Cannot fetch issue id=44244
	at com.atlassian.jira.plugins.importer.redmine.RedmineClient.translateException(RedmineClient.java:445)
	at com.atlassian.jira.plugins.importer.redmine.RedmineClient.access$200(RedmineClient.java:77)
	at com.atlassian.jira.plugins.importer.redmine.RedmineClient$6$1.apply(RedmineClient.java:172)
	at com.atlassian.jira.plugins.importer.redmine.RedmineClient$6$1.apply(RedmineClient.java:166)
	at com.google.common.collect.Iterators$8.next(Iterators.java:812)
	at com.google.common.collect.Iterators$8.next(Iterators.java:811)

2 answers

@Andrey Kopitsa - Did you get details for this error ?

I am getting this error for My Redmine to JIRA import . Is this because of some limit set up on JIRA or Redmine? How did you resolve this error ?

I was facing similar issue, and found that the issue id mentioned in the error was not accessible from Redmine itself. It was using Unicode characters which were not readable. Resolved this issue by correcting the description which was in incorrect format as well as journals associated (since history is maintained for changes).

Starting import process again resolved this issue after making sure that issue id is accessible from Redmine as well.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,886 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot