Error java.lang.NoClassDefFoundError: com/atlassian/jira/issue/attachment/AttachmentZipKit$FileCriteria

This has just started happening, and I don't understand what has changed that is generating this error. It occurs when I try to attach a file to an issue in JIRA, and only began the other day.

It also occurs when I click on an issue with a falie attached to it (that has been successfully attached earlier - more than a few days ago).

4 answers

Hi Andreas!

did you check if your filesystem, where attachments are stored, is still accessable or even out of space?

1 vote

It appears that you're running into a new bug in JIRA Agile - https://jira.atlassian.com/browse/GHS-11412 

The errors are thrown at an attempt to open the Issue Detail pane for issues that have attachments of specific file type (.xlsx, .docx, .zip, .frt).

We're currently working on a fix for it, however, I'm unable to tell when exactly it would be deployed. All updates with that regard will be posted in the public bug report ticket, and so I suggest that you watch it to be notified about them. Available workarounds are also described there.

Thanks for your reply!

We're running an On Demand instance of JIRA, so I would imagine that they would have alerted our admin to the fact if we were close to running out of space.

Thank you!

 

I'll stay tuned.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,101 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you