Error java.lang.NoClassDefFoundError: com/atlassian/jira/issue/attachment/AttachmentZipKit$FileCriteria

This has just started happening, and I don't understand what has changed that is generating this error. It occurs when I try to attach a file to an issue in JIRA, and only began the other day.

It also occurs when I click on an issue with a falie attached to it (that has been successfully attached earlier - more than a few days ago).

4 answers

Hi Andreas!

did you check if your filesystem, where attachments are stored, is still accessable or even out of space?

1 vote

It appears that you're running into a new bug in JIRA Agile - 

The errors are thrown at an attempt to open the Issue Detail pane for issues that have attachments of specific file type (.xlsx, .docx, .zip, .frt).

We're currently working on a fix for it, however, I'm unable to tell when exactly it would be deployed. All updates with that regard will be posted in the public bug report ticket, and so I suggest that you watch it to be notified about them. Available workarounds are also described there.

Thanks for your reply!

We're running an On Demand instance of JIRA, so I would imagine that they would have alerted our admin to the fact if we were close to running out of space.

Thank you!


I'll stay tuned.

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