Error in viewing the ticket

Hi,

I am in JIRA 3.13 and i have a strange issue.

When I search for issues under a project in find issues it list all the issues.

But when i click on the ticket and try to open the ticket, i get an error.

I am logged in as admin and i have necessary permissions.

The error is below,

ERROR

The project you are trying to view does not exist. Try browsing for projects.

If you think this message is wrong, please consult your administrators about getting the necessary permissions.

4 answers

1 accepted

0 vote
Yew Teck En Atlassian Team Apr 17, 2013

That was a life saver for me.

Copying the propeerty files helped me to resolve the issue.

No.. Issue Security is None in for this project.

Can you check if there is any issue security level configured for issues within that project. This might be restricting you to view the issues within the project.

Can you let us know, what is the Permission defined for the Projects?

Chaitra,

I am able to view the issues in other projects with same permission scheme.

I had done a xml restore for this instance recently.

~Rash

Chaitra,

I am able to view the issues in other projects with same permission scheme.

I had done a xml restore for this instance recently.

~Rash

Have you tried re-indexing the JIRA instance after XML restore.

I tried re-indexing but didnt help.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

184 views 1 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you