Error in new project with key field

Hi everybody!

I've created a new project, and when I tried to create an epic issue the following message shows up: An issue with key 'YYY-1' does not exist for field 'issueKey'.

In the Search issues, when I tested the following query: project = YYY and it shows me the following message: The value 'NFS' does not exist for the field 'project'.

But the project does exists!!!

Could somebody help me? Thanks a lot!

1 answer


please perform a reindex ( It should fix your issue.

Hope this helps,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,307 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot