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Error in BigPicture when creating a program

Does anyone else have this same problem? It happens when you click on the "add new" button:

Error Please refer to the following error id: 412f7dcd94cda3f8a2e1e463791e831ab83a50f70b993f28db5d8041c938d793da6d56f099bff2d3a74b055ee2f17202bd94b1710f4c515c6d868bf8742d67e5.c99bfa9e04457b3d726602d340880917b08b1d010f342a80f06b54fdc91c529f22ab05dbe88accbcf5f0b620a171e5407679832db2aaf8b9caf0442765775be9.Tue Nov 10 13:54:36 UTC 2020

2 answers

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Daniel Ebers Community Leader Nov 13, 2020

Hi Carlos,

welcome to the Atlassian Community!

In case this should still occur please do not hesitate to reach out to the support staff of SoftwarePlant.

Unfortunately, nobody else replied so far which could mean this error is invididually to you (which it might be best to talk to support) or it was a temporary issue which only was noticed by you back on Tuesday.

If you want, feel free to update us here on this matter!


Hello @Carlos García-Gáfaro

We’re aware of this bug, and we’re working on a fix right now.
You can expect the fix in the next bugfix release.
However, if you need more detailed information regarding this bug, please contact the SoftwarePlant Support Team referring to SUPPORT-336869 in the title of your request.

Kind Regards,
Anna of SoftwarePlant

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