Error importing issue ExternalIssue{externalId=autoid-2070628689848586821, summary=Registration}

Por que me da este error, el fichero csv que utilizo es:

Summary,Clave de Incidencia,Responsable,Tipo de Incidencia,Categoria,Fecha de Creación,Estado,Descripcion,Prioridad
"prueba peticion 1",DESK-9999,fpicoa,Incidente,Ensura,17/12/2015,Abierta,"Buenas,Tenemos varias polizas y contratos cuya vigencia paso hace mucho",Low

1 answer

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Hi David

Your csv file does not meet the format requirements, you can check this resource for more information:

I will give you a call in a couple of minutes...



Can few fields be left blank while import? 

Last week I could successfully import the same csv in dev environment, I hardly made any changes to file, not sure why it doesn't import now. Now, it doesn't import to dev environment too to another project.

I have the same error and I met all the above points you mentioned above.

Followed the above links still the same error -

1 projects and 0 issues imported successfully!

Import completed with 100 errors:

  • Error importing issue [externalId='autoid-3193429464196132252', summary='Internal Pre and PRD consoles should be restricted to jumphost. But can be accessed by desktops']
  • Error importing issue [externalId='autoid-3595183157424957155', summary='corpregistry has an ejb injection in all environments']
  • Error importing issue [externalId='autoid-2241411063412407852', summary='corpregistry only needs one server running in the cluster']
  • Error importing issue [externalId='autoid-8673940725337750076', summary='client IP not being passed into logs']
  • Error importing issue [externalId='autoid-337310478029586513', summary='need splunk dashboard for PRD']

Hi Divya,


I am seeing the same issue, Did you manage to resolve this?

Yes I did, are you importing date through your csv?

Please check if the date format in your csv file is the same as the date in your JIRA system, goto Administration --> System --> Look and feel

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