Error importing Project

I am trying to import a project from the cloud JIRA to my firms local JIRA.  This is the first time we are doing this and I am new to JIRA..

I do a backup of the cloud JIRA and then I try to do a import of the project and I get the following Errorss 

Errors The data mappings have produced errors, you can not import this project until all errors have been resolved. See below for details. Custom Field Configuration The custom field 'Epic Colour' of type 'Color of Epic' is required for the import but does not exist in the current JIRA instance.... but I dont see any type "Color of Epic" please help

I am new to being a JIRA Admin so I dont know what the issue is.. can someone please give me details on this.. thanks

2 answers

This widget could not be displayed.

That field is an Agile field - do you have Agile installed in the target JIRA?  And do you have the epic colour field in the list of custom fields?

I have Agile installed and I cant create the field "epic colour" due to know having the type 'Color of Epic'

You must have a very old version of Agile installed, which suggests you are trying to import a new version of JIRA into an older one that does not support it. You need to decide how to migrate your data - either a new custom field to hold the colour (which isn't going to be of much use because it will be text), or look at the version of Agile you're using and bring it up to a version that does implement the colour field.

we just installed Agile and its version 6.7.2 which is the new version.. it is updated

This widget could not be displayed.

Hi John,

Have you attempted to simply create the Custom Field to check if the import will proceed?

yes... the issues is that I cant map it to type 'Color of Epic' so the import dont work

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

88 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you