Error firing a Generic Event

I am trying to fire a custom notification on a workflow transition and i'm getting an error in my logs. I get 3 of these per user that should get notified (so it appears)

2014-05-12 15:30:21,984 http-bio-8443-exec-57 ERROR jboncek 930x1267847x1 12c585d [my ip] /secure/IssueAction!default.jspa [jira.plugins.common.Utils] syntax error (<Unknown source>#1) in <Unknown source> at line number 1

Here is what i've done:

1: Created a new Custom Event

2: Assigned myself to it in a notification scheme

3: added the custom event to a workflow transition

4: hit the workflow transition.

So, i don't know what is causing this error, or perhaps its just a bug. I did notice that firing a generic event instead of my new custom event, i get the same error.

Running version (v6.0.2#6097-sha1:e270beb)

Any help is greatly appreciated.


2 answers

1 accepted

0 votes
Accepted answer

Hi James,

I saw some users having this issue with Groovy Script Runner plugin:

Could you disable this plugin and check if the error persists?

Thanks Bruna!

I'm not sure if it was Groovy, exactly...but its working now. I disabled Script Runner and a few other plugins: orf.swift.jira.cot, Remotable Plugins l18n, request-url-diagnositcs, and finally Group Sign-off.

We're trying to implement Group Sign-off, and i was getting the error until i disable that one too...but after re-enabling it, and testing with multiple accounts, it seems to be working properly.

Its also possible that this was an error occuring when the current-user is the notified user...which is how i was testing before. Now i used seperate accounts and its all good.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,519 views 15 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you