Hi everybody,
At the weekend, I attempted to upgrade our JIRA production server from Jira v7.0.10 to v7.2.7.
This failed with the below error and I was forced to abandon the procedure.
This upgrade was successfully previously attempted on our development server.
As you will see from the below dialog, the problem occurred in the installation directory backup part; this part does not seem to be optional whereas the previous home directory backup part is.
Is there a way to switch off the installation directory backup part?
What does the 'i' (ignore) option do just after the error; is this equivalent to carrying out the upgrade, but without the installation directory backup part?
Thanks,
bernard gorman
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
[root@camsvujir01 /]# ./atlassian-jira-software-7.2.7-x64.bin
Unpacking JRE ...
Starting Installer ...
This will install JIRA Software 7.2.7 on your computer.
OK [o, Enter], Cancel [c]
o
Choose the appropriate installation or upgrade option.
Please choose one of the following:
Express Install (use default settings) [1], Custom Install (recommended for advanced users) [2], Upgrade an existing JIRA installation [3, Enter]
3
Existing installation directory:
[/opt/jira/application]
Back up JIRA home directory
The upgrade process will automatically back up your JIRA installation
directory. You can also choose to back up your existing JIRA home directory.
Both directories are backed up as zip archive files in their respective
parent directory locations.
We strongly recommend choosing this option in the unlikely event that you
experience problems with the upgrade and may require these backups to
restore your existing JIRA installation.
If you have many attachments in your JIRA home directory, the zip archive of
this directory may consume a significant amount of disk space.
Back up JIRA home directory?
Yes [y, Enter], No [n]
n
Checking for local modifications.
Unable to check for modifications.
Checking if your instance of JIRA Software is running
Upgrade check list
Back up your external database
We strongly recommend you back up your JIRA Software database if you have
not already done so.
Please refer to the following URL for back up guidelines:
http://docs.atlassian.com/jira/jadm-docs-072/Backing+up+data
Check plugin compatibility
Check that your non-bundled plugins are compatible with JIRA Software 7.2.7.
For more information see our documentation at the following URL:
http://docs.atlassian.com/jira/jadm-docs-072/Upgrading+JIRA+applications
Please ensure you have read the above checklist before upgrading.
Your existing JIRA installation is about to be upgraded! Do you want to proceed?
Upgrade [u, Enter], Exit [e]
u
Your instance of JIRA is currently being upgraded.
Checking if JIRA has been shutdown...
Backing up the JIRA installation directory
An error occurred:
java.lang.NullPointerException
Error log: /install4jError6775836751308206843.log
java.lang.NullPointerException
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.recurse(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.executeForSingleFile(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.recurse(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.executeForSingleFile(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.recurse(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.executeForSingleFile(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.recurse(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.executeForSingleFile(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.executeForSingleFile(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractFileAction.executeForMultipleFilesAction(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractRecursiveFileAction.executeForMultipleFilesAction(Unknown Source)
at com.install4j.runtime.beans.actions.files.AbstractFileAction.execute(Unknown Source)
at com.install4j.runtime.beans.actions.files.CreateZipFileAction.execute(Unknown Source)
at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(Unknown Source)
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.install4j.runtime.launcher.Launcher.main(Unknown Source)
com.install4j.runtime.beans.actions.files.CreateZipFileAction failed
Ignore [i, Enter], Quit [q]
q
Rolling back changes ...
[root@camsvujir01 /]#
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.