Error en sincronización LDAP

Buenos días,

tengo un error al sincronizar mi directorio Activo (LDAP), el asunto es que ya tengo los usuarios importados pero al intentar acceder a JIRA con un usuario del Directorio LDAP me dice que hay un error, entonces procedo a ir a Directorio de Usuarios y intento sincroniziar el Directorio Activo, y me aparece el siguiente error.


Estoy en el mismo dominio, puedo hacer ping a las máquinas de mi enterno y puedo hacer ping a la máquina de Dominio.

¿Alguna idea?

Comentar que los datos son los mismos de cuando se ha realizado la primera sincronización.




3 answers

Hello David,

Did you add the BaseDN under the LDAP settings?

You need to add at least one filter so Confluence can get your users from the LDAP:


The above filter will get the entire scope of the LDAP. Maybe you added an OU or a DC that doesn't exist.

It would be better if you could post your questions in English so the entire community could understand you.

Thanks, the problem was finally my domain controller.

Best regards.

Good Morning,
I still have intermittent problems with the enter users in the JIRA system.

The problem is the same of previous image. I not know what is the problem.

Thanks for all.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,770 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot