I have created a custom field SnP users when i am updating the custom field , error is displayed. I have add -on script runner on the jira server even i have disabled the addon, the error remains the same.
JIRA version used: 7.4
Please see screenshots:
Sorry to hear that you are encountering this problem. The specific error message of:
Exception: Uncaught TypeError: Cannot read property 'scrollTop' of undefined
indicates that this is a bug in some JIRA 7.4.x versions in regards to using a custom field of type user picker. Please see https://jira.atlassian.com/browse/JSWSERVER-16073 for more details.
From reading that description though you should be able to at least dismiss this warning and continue on that page. I realize this isn't ideal, but I would recommend watching that issue for updates or other possible work-around here.
I wasn't sure of the answer here, so I went through and tested with with the Jira Software 7.5.0 version. In my testing I was able to recreate this specific error on the page. So to answer your question, No, this has not yet been resolved in the 7.5.0 release.
I would recommend watching https://jira.atlassian.com/browse/JSWSERVER-16073 for additional updates. I don't know exactly when this might be addressed, but when that issue is updated, it will indicate if this issue is being worked on, and what version will provide a fix for this error.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs