• Community
  • Products
  • Jira
  • Questions
  • Error connecting to database null, message from server: "Host 'fqdn' is not allowed to connect to this MySQL server"

Error connecting to database null, message from server: "Host 'fqdn' is not allowed to connect to this MySQL server"

Hi,

I am new to JIRA and when trying to configure with MySQL database, getting the below error.

Error connecting to database

null, message from server: "Host '<servername>' is not allowed to connect to this MySQL server"

JIRA Version atlassian-jira-software-7.2.1-x64 

Attached is the snapshot of the same.JIRA_mysql_connection_error.jpg

1 answer

This widget could not be displayed.

Your mysql server is configured to refuse connections from the JIRA server.  You'll need to go over the server settings on the database side and reconfigure it to allow connections.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

178 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you