Error at sprint view in issue navigator

Dear All,

if you create a sprint and then add some issues to that and then you click on the link 'View in Issue Navigator', you get an error:

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Why is that?

We use Jira v5.2.8

Thansk in advance for help!

Rumi

2 answers

1 accepted

0 votes
Accepted answer

What is the url of your jira instance? Do you use SSL encryption? Please ensure that your certification is placed correctly.

Hi Mathias,

where can I see these settings?

Thanks for your reply!

Rumi

You can view this information running the config.bat in JIRA\bin\.

Hi Mathias,

I opened the config.bat but there are no URL in it.

Hi Mathias,

sorry for disturbing but I'm a layman and couldn't find any info in the config.bat.

Can you please help for a last time?

We only have this info in the config.bat:

@ECHO OFF
REM -----------------------------------------------------------------------------
REM Run script for the JIRA Configurator
REM -----------------------------------------------------------------------------

REM try to find a JAVA_HOME or JRE_HOME
if not "%JRE_HOME%" == "" goto gotJreHome
set JRE_HOME=%JAVA_HOME%
if not "%JRE_HOME%" == "" goto gotJreHome
echo No JRE_HOME or JAVA_HOME environment variable is set - attempting to just run 'java' command
set _RUNJAVA="java"
goto okJavaHome

:gotJreHome
REM Note the quoting as JRE_HOME may contain spaces.
set _RUNJAVA="%JRE_HOME%\bin\java"

:okJavaHome

REM Change to the bin directory
set ORIGINAL_DIR=%cd%
cd %~dp0

REM Run the Configurator Java class
%_RUNJAVA% -classpath ../atlassian-jira/WEB-INF/classes;../atlassian-jira/WEB-INF/lib/*;../lib/* com.atlassian.jira.configurator.Configurator %*

REM batch files would leave me in the bin directory - change back to the original
cd %ORIGINAL_DIR%


Thanks in advance,
Rumi

Hi Rumi,

you must start the bat file. There is slide where you can make settings about SSL. I hope this helps you.

Hi MAthias,

where can I see these settings?

Thanks for your reply!

Rumi

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