Error as Admin

Fran E February 26, 2020

Hello,

I am on the free version of JIRA cloud. Since the changes to the plans I am no longer able to delete any tasks, stories or bugs. 

I am an admin, the message below is not helpful. 

JIRA issue.png

Any help on this would be great.

Thanks,

Fran

1 answer

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Jakub Sławiński
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February 26, 2020

Can you check the permissions scheme for your project? Do you have the 'delete issues' permission?

Fran E February 26, 2020

I see the below, which leads me to believe that permission should be there.

However I still cannot delete anything.

 

Delete JIRA.png

Jakub Sławiński
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 26, 2020

Can you check that you have an Administrator role in your project?

This is something different than being a Jira admin.

Fran E February 27, 2020

I am struggling to find this permission, the setup and options on the free plan are confusing.

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