Error after upgrading to JIRA 7.0.0

Hi.

 

I just upgraded my JIRA installation from JIRA 6.4.12 to JIRA Software 7.0.0.

After the upgrade JIRA showed me a page saying that the upgrade was a success but when I try to access JIRA I get a 500 error.

This are the error details:

 

java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;

 

Any ideas on how to fix this?

 

Thanks.

7 answers

1 accepted

JIRA support solved the problem. The error was  caused by the JIRA Calendar plugin, which is imcompatible with JIRA 7.0.

 

Thanks anyway.

Thanks, I had the same issue and it got resolved by removing the Calendar plugin.

I had to remove issue-type-ui-filter-4.1.2_jira-6.4.11.jar which is Issue Type Filters add-on in order to overcome the 500 error page

Hi Florent,

You need to remove the plugin file from the plugin folder:

 

<JIRA_HOME>\Application Data\JIRA\plugins\installed-plugins\

 

And then restart the JIRA service.

0 votes

Presumably you're using a custom authenticator plugin? If so you will need to modify that.

Hi Jamie.

 

No, I'm not using a custom auth plugin. I don't even have any custom plugin at all, just Atlasian plugins.

My JIRA is connected to a LDAP Directory for authentication, but it's using the built-in User Management for that.

Hi,

 

Got the same problem today.

Any helpful link to explain me how to remove/disable these plugins without the GUI, please ?

 

Thanks.

Same too.

found error 500 after upgrade to version 7.0 

I'm try delete all file in <JIRA_HOME>\Application Data\JIRA\plugins\installed-plugins\

but not work.

Hi.

 

Maybe you have a different problem that is not related to a plugin. You must check the exception that is shown on the details of that 500 error page.

I suggest you forward your problem to Atlassian support. They solved my problem on the same day I've reported.

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