Error: Synchronization JIRA and HP ALM

Integration of ALM-JIRA into HP ALM Synchronizer 1. When integrating Defect-Bug objects 2. In HP ALM we start a new defect. It receives the New status. We translate it into Open. 3. The defect is synchronized in JIRA and falls with an error: Create: Fatal exception caught,operation terminated. Cause: create: fatal error update: fatal error {"errorMessages":["It seems that you have tried to perform a workflow operation (Open) that is not valid for the current state of this issue (VOTCH-2194). The likely cause is that somebody has changed the issue recently, please look at the issue history for details."],"errors":{}}

Thanks in advance!

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

266 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you