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Error Installing Jira Software on top of Jira Service desk

flavio mazzarotto
flavio mazzarotto December 11, 2017

Hi all,

when I try to install Jira Software on top of an already working Jira service desk I got the following error:

Unsatisfied requirement: (&(package=com.atlassian.jira.transition)(version>=7.0.0))

I have: 

JIRA Service Desk 3.7.0

JIRA Core 7.4.4

and I'm trying to install Jira software 7.6.0 from admin -> "upload an application"...

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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December 11, 2017

Check the compatibility matrix to find out a version of JIRA Software that works on your JIRA Core.

https://confluence.atlassian.com/adminjira/jira-platform-releases/jira-applications-compatibility-matrix

You will need to upgrade JIRA Core before your can install JIRA Software 7.6.0

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