Hi
When I try to attach screenshot to the issue the error appears. I see new window with java applet, but applet doesn't work - it displays error message (screen attached).
See the java console output:
Java Plug-in 10.21.2.11 Using JRE version 1.7.0_21-b11 Java HotSpot(TM) Client VM User home directory = C:\Users\xXx ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message l: dump classloader list m: print memory usage o: trigger logging q: hide console r: reload policy configuration s: dump system and deployment properties t: dump thread list v: dump thread stack x: clear classloader cache 0-5: set trace level to <n> ---------------------------------------------------- Match: beginTraversal Match: digest selected JREDesc: JREDesc[version 1.6+, heap=-1--1, args=null, href=http://java.sun.com/products/autodl/j2se, sel=false, null, null], JREInfo: JREInfo for index 0: platform is: 1.7 product is: 1.7.0_21 location is: http://java.sun.com/products/autodl/j2se path is: C:\Program Files (x86)\Java\jre7\bin\javaw.exe args is: native platform is: Windows, x86 [ x86, 32bit ] JavaFX runtime is: JavaFX 2.2.21 found at C:\Program Files (x86)\Java\jre7\ enabled is: true registered is: false system is: true Match: ignoring maxHeap: -1 Match: ignoring InitHeap: -1 Match: digesting vmargs: null Match: digested vmargs: [JVMParameters: isSecure: true, args: ] Match: JVM args after accumulation: [JVMParameters: isSecure: true, args: ] Match: digest LaunchDesc: http://java.com/applet/JavaDetection_applet.jnlp Match: digest properties: [] Match: JVM args: [JVMParameters: isSecure: true, args: ] Match: endTraversal .. Match: JVM args final: Match: Running JREInfo Version match: 1.7.0.21 == 1.7.0.21 Match: Running JVM args match: have:<> satisfy want:<>
I use Windows 7 x64, Chrome 26 or Firefox 19 and JRE 7u21.
JIRA version is v6.0-m07.1#6046-sha1:678a888
Any ideas how to fix it?
Hi Kam
Since you are using Java 7, very unfortunately I guess your current situation has bump you into this bug report: JRA-30747
Please feel free to comment and add yourself as watcher in order to receive any latest updates from the developer and feedback from other user that is facing the same issue.
Hope it helps !
Cheers :)
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