Error 500 - HipChatScopesManager.requiresManualLinkReinstallation

Norman Khine September 28, 2017

Hello, After upgrading HipChat I am not able to access the plugins/servlet/hipchat/configure page of my Jira server.

 

I am running Jira 6.2.5 and get this traceback:

com.atlassian.templaterenderer.RenderingException: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in  class com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel threw exception java.lang.NoSuchMethodError: com.atlassian.plugins.hipchat.descriptor.HipChatScopesManager.requiresManualLinkReinstallation()Z at admin/configure-hipchat.vm[line 22, column 24]

 

And now none of the messages are being delivered to hipchat.

I am able to send messages and receive them, but none of the system messages from servers are being received.

 

Any advise is much appreciated.

 

1 answer

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
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January 7, 2021

I think it's obsolete request :(
Because the Hipchat, Stride products is not used anymore,
So sad to find questions without replies 

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