Epic issue listing disappeared

andras liptak August 17, 2014

This morning I wasn't able to list issues assigned with an epic link. Is it a bug or rearrangement of features?

10 answers

1 vote
andras liptak August 17, 2014

previously it was automatic, now a filter like this solved it
"Epic Link" = "Gamma revamp" ORDER BY status ASC

0 votes
Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2014

Hi there,

With the latest upgrade of Jira we have noticed that this feature is not working anymore for customers who do not have Jira Agile enabled. The "Issues in Epic" feature is provided by Jira Agile and is not a default feature for Jira.

Why this was working in the past is unclear and currently under further investigation. There is a bug report already opened for this problem: https://jira.atlassian.com/browse/JRA-39616

Unfortunately there is no workaround at this point. Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to Implementation of Bug Fixing Policy for more information on Atlassian's approach to the development of these bugs fixing.

Please let us know if we can help you any further.

0 votes
MIS August 20, 2014

Atlassian kindly responded to my ticket. They're restoring functionality, release date tbd follow the bug here https://jira.atlassian.com/browse/GHS-11076

0 votes
Dave Palmer August 20, 2014

Atlassian kindly responded to my ticket. They're restoring functionality, release date tbd follow the bug here https://jira.atlassian.com/browse/GHS-11076

0 votes
Adam Arkfeld August 20, 2014

We are experiencing this same issue. Also tried re-indexing but the "Issues in Epic" section is on a seemingly permanent vacation :(

0 votes
Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 20, 2014

It sounds like you're running up against this bug -https://jira.atlassian.com/browse/GHS-11065

I would recommend watching that for any updates on the progress, as well as voting/commenting to provide feedback to the dev team.

Gaurav Tanna August 20, 2014

Thanks for the reply. That bug looks different than what I am experiencing. In my ondemand JIRA instance, all Epic issue types used to show the list of issues linked to that Epic. Since last couple of days, the details of the Epic does not show this list of issues anymore.

0 votes
Mike Squance August 17, 2014

We are experiencing this as well. I haven't tried re-indexing but given the previous comment it seems unlikely to address it.

0 votes
Dave Palmer August 17, 2014

Hi, I have exactly the same issue. Tried re-indexing as suggested but still the "Issues in Epic" panel does not display :(

This was a really important feature for us... what changed overnight?

0 votes
Alexey_Rjeutski__Polontech_
Rising Star
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August 17, 2014

Possible index failure. If you are jira administrator - try to reindex your cache (see https://confluence.atlassian.com/display/JIRA/Search+Indexing for details)

Alexey_Rjeutski__Polontech_
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August 17, 2014
andras liptak August 17, 2014

in ondemand (web) jira i don't even find the menus referred in the article

0 votes
Nic Brough -Adaptavist-
Community Leader
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August 17, 2014

Sounds like a change of your permissions more than anything. Where are you looking to get this list and what are you running to do it?

andras liptak August 17, 2014

there is a page created with the epic link, and previously when I clicked the epic link it listed all the issues with the epic link, sort of grouping all the related issues. Maybe this mechanism changed.

Alexey_Rjeutski__Polontech_
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August 17, 2014

It would be good if you put some screenshot with the issue

andras liptak August 17, 2014

https://confluence.atlassian.com/download/attachments/391087330/gh_6-2-1_view-epic-in-jira.png

Just to make it clear, this is the feature I'm talking about.

Alexey_Rjeutski__Polontech_
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August 17, 2014

So you don't see issues in epic tab at all - or tab exists but there is no issues inside?

andras liptak August 17, 2014

The "issues in epic" tab is missing completely.

Dave Palmer August 19, 2014

Bump. Is anyone from Atlassian taking a look at this? I'm about to get fired if I can't show my boss's a list of issues in our epics :)

MIS August 19, 2014

Didn't realise there was a seperate support site for JIRA. Not to worry, have logged a ticket with them.

Gaurav Tanna August 20, 2014

We are facing the same issue too. Any response from Atlassian?

Adam Arkfeld August 20, 2014

@MIS- Can you link to the issue, so I can follow along please?

Dave Palmer August 21, 2014

Just to confuse, I'm both @MISand Dave Palmer! My ticket got turned into a bug report... see here:

https://jira.atlassian.com/browse/GHS-11076

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