Epic Name suddenly a REQUIRED field

Hi ,

We are having this problem , an improvement type has suddenly changed so that it needs an epic name . But I can't change it as the epic name is locked. I see there are other people with the same issue, could you please allow me to reomve the improvement issue type from the epic name field.

Thanks Ali

3 answers

1 accepted

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Refered this to Support and they resolved the issue.

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Hi Alison

I believe this documentation might help you in that case: https://confluence.atlassian.com/display/AGILEKB/How+to+unlock+a+Locked+field

After unlocking the field you can unmark it as required


Ricardo Carracedo.

Thanks , but we are On Demand , so don't have access to this .

Sorry for not noticing it.

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Hi Alison,

If the Epic Name field is assocaited with the wrong issue type, the fix requires changes through the database. Please file a support ticket at support.atlassian.com for assistance with this, as you won't have access to the backend if using OnDemand :)

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