Epic Name suddenly a REQUIRED field

[Alison Hughes]

Hi ,

We are having this problem , an improvement type has suddenly changed so that it needs an epic name . But I can't change it as the epic name is locked. I see there are other people with the same issue, could you please allow me to reomve the improvement issue type from the epic name field.

Thanks Ali

[Alison Hughes · Accepted solution]

Refered this to Support and they resolved the issue.

[Ricardo Carracedo [Atlassian]]

Hi Alison

I believe this documentation might help you in that case: https://confluence.atlassian.com/display/AGILEKB/How+to+unlock+a+Locked+field

After unlocking the field you can unmark it as required

Cheers,

Ricardo Carracedo.

[Alison Hughes]

Thanks , but we are On Demand , so don't have access to this .

[Ricardo Carracedo [Atlassian]]

Sorry for not noticing it.

[Pelle Kirkeby]

Hi Alison,

If the Epic Name field is assocaited with the wrong issue type, the fix requires changes through the database. Please file a support ticket at support.atlassian.com for assistance with this, as you won't have access to the backend if using OnDemand :)