Epic Name suddenly a REQUIRED field

Hi ,

We are having this problem , an improvement type has suddenly changed so that it needs an epic name . But I can't change it as the epic name is locked. I see there are other people with the same issue, could you please allow me to reomve the improvement issue type from the epic name field.

Thanks Ali

3 answers

1 accepted

0 votes
Accepted answer

Refered this to Support and they resolved the issue.

Hi Alison

I believe this documentation might help you in that case: https://confluence.atlassian.com/display/AGILEKB/How+to+unlock+a+Locked+field

After unlocking the field you can unmark it as required


Ricardo Carracedo.

Thanks , but we are On Demand , so don't have access to this .

Sorry for not noticing it.

Hi Alison,

If the Epic Name field is assocaited with the wrong issue type, the fix requires changes through the database. Please file a support ticket at support.atlassian.com for assistance with this, as you won't have access to the backend if using OnDemand :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,629 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you