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Epic Name is required - JIRA Cloud

Hi, 

 

I am a JIRA admin. When I want to create a new Epic, in the modal that appears the option for "Epic name" has been removed. 

 

How can this be fixed? 

2 answers

0 votes
Jack Community Leader Nov 28, 2019

You need to go to Project settings > Screens and add it to the create screen for Epics

Thanks for the help. When I navigate to Project settings > Screens, I don't see any screens for Epics. 

Jack Community Leader Nov 28, 2019

Not surprised. You likely have a single screen. You can certainly add Epic Name to this screen. The only downside is that you will have Epic Name shown on the create for all issue types which is fine but if you want you can create a uniques screen and screen scheme.

I have a number of screens but epic is not one of them 

0 votes

Hi @Simon

Are you using Classic or New view? If New View, screen layout is not defined through Screens but through Issue Layout:

  1. Go to your Project and select Project Settings from the left-hand menu
  2. Select "Issue Layout"
  3. Expand the layout related to Epic and ensure Epic Name is not in the hidden list

If it is Classic, to check what screen the Epic uses in a project:

  1. Go to your Project and select Project Settings from the left-hand menu
  2. Select Screens from the left-hand menu, and note which screen has "Epic" under it

^ This might help you locate the right screen; if not the information above might.

If neither of these help, could you see Epic Name before? Does it impact all projects or just one? Do projects use different screens at all? And does this impact all users?

A screenshot might also help us to decipher what kind of view you're seeing :)

Ste

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