Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2018 edited
You can Subscribe at https://status.atlassian.com/ if you want information for the maintenance announcements from Atlassian for their products (Jira Cloud, Bitbucket, HipChat etc).
But if you want to configure the maintenance announcement for your JIRA instance so that the users & customer could be notified you can check https://www.atlassian.com/software/statuspage for the same.
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