in my organization we requires to create a end user who could see other tickets with in project. only this user could see other users ticket whereas all of other end users could see only ticket that created them self.
how can i achieve this
The visibility of issues is handled by the browse issues permission in the project permission scheme.
You could create a role "All tickets Viewer" and add the user, who can see all issues, to the role.
Then you would grant the Browse issues permission to Reporter and All tickets Viewer role. I guess it would fulfil your requriement.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot