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Enable old Excel (HTML) export in Jira 7.2

Dieter Scheruga Sep 02, 2016


is there an option to enable the old Excel (HTML) export again?

We are using 7.2.0 Server (JIRA Core).

The new CSV export hast to many issues for us .



8 answers

1 accepted

6 votes
Answer accepted
Dieter Scheruga Sep 25, 2016

Found solution in a comment of JRA-62115:

Stop JIRA instance

Navigate to $jirahome folder

Create file if the file is not available in your $jirahome

Add jira.export.excel.enabled=true and save the file

Restart JIRA and test using excel export feature.


0 votes
Steffen Abel Nov 08, 2016

Thanks Dieter for sharing the solution.
Worked for me with JIRA 7.2.3 

0 votes
Eunice Mora Nov 15, 2016

We also upgraded to V7.2.3 and I re-enabled the Excel export; however, my test shows that the 1000 export records restriction is no longer in place.

My test query returns almost 5000 records and when using the Export Excel, JIRA sends all the 5000 entries to the Excel sheet. It is no longer truncated to 1000 entries as before.

This can cause performance issues.

Do you see the same results in your environments?

0 votes
Pablo Lopez Martin Dec 05, 2016


CSV exports show the JIRA ID instead of the JIRA name for the "Epic Link" column. The workaround was to use Excel HTML exports instead.

Now this is getting deprecated in the future. Is there a workaround to still show JIRA names for the Epic Link, in the CSV exports?


Source: How to export "Epic Link" with all fields (KEY and NAME)?

0 votes

I believe its not working fot 7.2.5. Any idea for excel export option on 7.2.5?

Nic Brough [Adaptavist] Community Leader Dec 13, 2016

What's not working?  Have you tried the "fix"?

i stopped jira, create a property file for enable excel, and restart jira, but the excel export option doesnt show.

what do you mean by "fix"?

Nic Brough [Adaptavist] Community Leader Dec 13, 2016

Sorry, the "fix" was an attempt to ask if you've applied the property file "fix".  I should have been more clear.

It looks like Atlassian may have removed the export completely from 7.2.5, so the "fix" doesn't work any more as there's nothing for it to activate (although 7.2.5 also has a bug which has made them remove the whole release from the downloads)

Yvan Le Texier Jan 20, 2017

I am testing JIRA 7.2.6 and was able to activate Excel export.


Hi Nic,

  In JIRA 7.3.0 Server also not available Excel Export option. As per Doc i followed to created file and added jira.export.excel.enabled=true. But still not available this feature please tell me there is any other way as soon as possible



Nic Brough [Adaptavist] Community Leader Mar 02, 2017

Did you get the spelling exactly right?  jira-config, not Jira-config

0 votes
Amir Ghaemian Dec 15, 2016

Anyone that got the re-enabling to working on 7.2.6? 

0 votes

I am using JIRA 7.3.0 Server for excel export option i enabled file. But still excel export  option not available please help me is there any other ways to back my excel export option in my JIRA 7.3.0

0 votes
Gregory Hicks Dec 13, 2017

This doesn't seem to work for V7.2.10, tried multiple ways with no luck, export still only shows CSV.

Created the file on my JIRA_HOME D:\Program Files\JIRA 

config file.PNGconfig file 2.PNG

I tried with and without quotes. Am I missing something?

Nic Brough [Adaptavist] Community Leader Dec 13, 2017

Works fine with all 7.x systems I've got access to.

However, I know what you've done - D:\Program Files\JIRA is not your Jira home directory.  The files in it tell me it's your Jira installation directory.

Have a look in Admin -> System Information, that will tell you where Jira home really is.

Gregory Hicks Dec 13, 2017

Son of a.... Right, The Application Data Folder is my Home ugh. Ok yep it works now.


Thank you for the quick response.



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