After upgrading to JIRA 7.2 (and still after upgrading to 7.2.1) our Service Portal comes up completely empty, regardless of the used browser. We tried creating a new Service Project as a test, the portal for this project also shows up empty in the browser.
The only thing i could find in the logs is the following error:
java.lang.RuntimeException: Cannot read resource servicedesk/vendor/spectrum/spectrum.css
Unfortunately i can't find the directory the error is referring to.
Any tips?
Regards,
Thomas
See this related Answer: https://answers.atlassian.com/questions/40354255 it turned out to be a plugin (Database Custom Field), which was the cause in our installation also.
What versions did you upgrade from and to?
JIRA: From ??? to 7.2
Service Desk: From ??? to ???
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And Service Desk?
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