We upgraded to JIRA 7.1.10 Server. When using Chrome (last version) and navigating between dashboards, some dashboards will display blank pages for only some users.
anyone can help me ? thank you in advance.
Hmm, what version did you upgrade from?
In JIRA 7.1, there were some major changes done to the dashboard, resulting in __MSG errors occurring: https://confluence.atlassian.com/jirakb/how-to-fix-gadget-titles-showing-as-__msg_gadget-813697086.html
I'd check the article first and make sure you are not experiencing this problem.
Also, do the users have the correct "Browse Project" permissions for the projects which are supplying data for the Dashboard Gadgets?
Check these and let us know if this is the issue.
We upgraded from JIRA 5.2.5 to 7.1.10
"Browse Projet" permissions are ok
Users on LAN can access their dashboards, only "some" users on WAN are having this issue, some dashboards are empty, they contain "filter results" gadgets
Any pointers would be helpful, this is critical for the organisation
Thanks in advance
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs