Embedding issue collector in Confluence

Hi,

We'd like to use the new issue collector feature to provide a simple means for logged in Confluence users to log issues into Jira. Our Confluence systems is configured to use Jira for user management. The users in question will also have an account in Jira.

The question I have is - if users have logged into Confluene (which is using Jira user management) & log an issue through the Jira issue collector embedded into a Confluence page, will the issue be logged under their COnfluence user id?

Thanks in advance.

1 answer

Hi Tim,

Issue Collector at the moment offers 2 options for reporters as mentioned below:

1. Always Use Issue reporter: This option sets the reporter as the Issue Reporter chose while creating the issue collector.

2. Attempt to match user session of submitter or submitter email address: With this option if there is an active JIRA session in the same browser, then reporter will the user logged in to JIRA. Or if there is a user in JIRA having the same email ID has the email ID provided by the issue logger, then a reported will be the JIRA user with that email ID.

Regards,

Kiran H S

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot