Emailing to create a task stopped working this week

When we forward an email to helpdesk@glofin.com, it used to create a ticket but this week it has not been working.  None of us have modified the settings.  We checked the email account JIRA uses and it still is reading the emails, but not processing them.  Thanks.

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Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

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