Email to the requester only

Hi, How can I configure JIRA in order to send emails only to person who open an issue when he's in charge for the next step, and not to all the requesters within the same project ? Thanx in advance Robcol

3 answers

1 accepted

0 votes
Accepted answer

We've found the way !

Thank you

OK so you want the reporter to receive emails at certain points in your workflow. For this you need to create events and associate it with your workflow using postfunctions. And in your notification scheme you define reporter to get emails when that event is triggered,

Hope this helps


Thank you Rahul, I've marked some events in the notification scheme, with the aim to send automatic emails to the reporter, but unfortunately it doesn't work. Have I forgotten additional steps to trigger emails ? Thank you again Robcol

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,766 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you