Two plugins are available for improving mail handling of Jira. Both "Email this issue" and JMEH look very capable, with "Email this issue" having a much simpler configuration and JMEH being exactly twice as expensive.
Do others have experience with these plugins and how reliable they are. Is the extra time investment in JMEH (particularly several days of configuration from the look of it) worth the additional results it offers? I know that results will differ depending on how much control we need, but I'm also concerned about being buried in debugging masses of configuration in JMEH compared to relatively simple configuration in the other tool.
Hi Aristedes, I'm behind Email This Issue with the team of META-INF the vendor.
I'm not replying here to push our addon, rather encourage your to provide some details of your current needs and potential future goals.
Understanding this, the following conclusions may be drawn:
If you share some details, I'll let you know if JIRA or Email This Issue is capable of this. Andy will respond on JEMH I believe.
Thanks for your response. I had written a long detailed response but Confluence threw away my answer because of a session timeout. Let me try again.
I want to enhance the email integration features of JIRA for several reasons:
I think that's the core bits. The two plugins appear to overlap substantially, but I'm still not clear on the strengths of each. I like the idea of JEMH integration with xmpp, but it doesn't offer that yet, only hipchat.
I believe both addons can fulfill the above requirements, maybe one exception is scheduled reminders.
Scheduling can be achieved with the free JIRA Automation addon that can fire events / call transitions on issue matching a JQL query.
Email This Issue then can be configured to send these reminder emails upon the event fired by JIRA Automation or via the Workflow transitions JIRA Automation calls.
Email This Issue will soon release brand new templating with new features that make template development a lot easier (WYSIWYG editor, new themes). And also support for different event notifications for different sets of recipients (e.g. one template for JIRA users, another one for Customers).
Direct integration with JIRA Automation will also come, most probably in Q1 2017.
So upon all of the above, I really think your decision needs to be based on anything but capabilities of the addons.
Let me know if you have any more questions, especially on Email This Issue.
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