Hello,
When I try to use the email template editor plugin, no template is avaible :
I can see three menu but none is working (no link activate) :
What should I do to make it work ?
Thanks !
I recommed to you that the best solution is to edit manually the email templates. You can find these templates in: [INSTALL DIRECTORY OF JIRA]/atlassian-jira/WEB-INF/classes/templates/email
EDIT: For example, I edit manually the email template when a user is created in JIRA. This is the code (/email/html/usercreated.vm):
#disable_html_escaping() #parse("templates/email/html/includes/emailconstants.vm") #parse("templates/email/html/includes/header.vm") #set($setpasswordUrl = "${baseurl}/secure/ResetPassword!default.jspa?os_username=${velocityhelper.urlencode($user.name)}&token=${params.get('password.token')}") #set($forgotpasswordUrl = "${baseurl}/secure/ForgotLoginDetails.jspa?username=${velocityhelper.urlencode($user.name)}") <tr valign="top"> <td id="email-fields" style="padding:50px 32px 32px 32px;width:100%;"> <table border="0" cellpadding="0" cellspacing="0" style="padding:0;text-align:left;width:100%;" width="100%"> <tr valign="top"> <td id="email-gutter" style="width:64px;white-space:nowrap;"></td> <td style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};"> <p style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};">Dear,</p> <p style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};">The administrator of XX User Support Tool (JIRA) has created a new user account with the mail address :</p> #parse("templates/email/html/includes/userdetails3.vm") <p style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};">You can access by clicking on the button / link below :</p> <div style="padding:8px 0;"><a href="${setpasswordUrl}" id="email-signup-button" role="button" style="display:inline-block;background-color:#568cd3;border:solid 1px #4d7fc3;border-radius:3px;color:#fff;font-size:13px;font-weight:bold;padding:0;text-decoration:none;white-space:nowrap;"><span style="display:inline-block;background-color:#568cd3;border-top: 1px solid #6c9dda;border-radius:3px;padding:7px 15px;text-shadow: 0 -1px 0 #244778;"> $i18n.getText('template.user.created.set.password.button') </span></a></div> #if($product != "ondemand")## TODO JRADEV-12245 - Make OnDemand's emails the same as JIRA's. <p style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};">This button / link can only be used once to log in, and will direct you to a website where you can put your password. This link expires in a day.</p> #end <p style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};">Once you have set the password, you can log in <a style="color:${textLinkColour};" href='https://XXXX'>JIRA</a> using :</p> #parse("templates/email/html/includes/userdetails2.vm") <p style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};">Best regards</p> </td> </tr> </table> </td> </tr> #parse("templates/email/html/includes/footer.vm")
Hi Michel,
You could also manually modify the template for your JIRA email notifications, using the instructions mentioned in this documentation : Customising Email Content
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Hope this could help you https://marketplace.atlassian.com/plugins/com.atlassian.labs.jira.emaileditor.emaileditor-jira-plugin
Or you can manually modify the template under atlassian-jira\WEB-INF\classes\templates\email\*, please restart jira after you modify the templates.
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