Email notifications when creating issues based on custom fields

[Michael Graden]

Is there any way to create email notifications for newly created issue based on Custom Fields? For instance, for the Bug issue type, we have created a custom field of "Severity" with 4 options (Blocker, High, Medium, Low) and I want to send an email to a group of people whenever the a Bug issue has been created with the Blocker Severity.

I know that it can be done with the downloaded version of Jira, but we currently have the OnDemand version, and the plugins that I have read about will not work with the OnDemand version (Script Runner, Notification Assistant, etc.) If there is one for the OnDemand version, that would be great, but I have yet to find it.

Thanks for the help.

[Udo Brand · Accepted solution]

You could use a filter with group subscription:

created >-15m and Severity =Blocker

Schedule the subscription to send an email every 15 minutes (if the filter has results)

[Michael Graden]

Thanks. That seemed to work out.

[Dan Petlon]

I'm new to Jira, and want to something similar. I can't find these filters/subcriptions, can you point me in the right direction?