Email notifications sent to next subtask Assignee when the previous subtask is completed

[Shaquanna Chappelle]

Hi there! Can someone let me know if this specific functionality is possible in JIRA?

For our user stories, we have subtasks for each phase of implementation:

• Analysis
• Development
• Create test scripts
• Execute test scripts

Each subtask is assigned to a different team member and once one is done, it's now time for the next person to complete their task. Example: User A is done with Analysis, and now he/she will hand it over to Development for User B to complete.

Is there a way in JIRA for User B to be notified when User A marks their subtask as complete? That automatic email will let them know it's time for them to work on their task.

I know anyone can make themselves a watcher of a task and they'll be notified of any updates, but is there a way we can accomplish this without having to make sure users are added as watchers?

[Alexander Pappert · Accepted solution]

you could maybe try automation for jira (if you link the issues)

I am not sure how to exactly use the branch issue in your case (normally subtask to parent and not subtask to subtask)

https://www.atlassian.com/software/jira/automation-template-library/rules#/labels/all/customLabelId/1453

it subtask closed and summary ~ analysis

branch issue = linked issue

if summary ~ development

sent mail to assignee "start work"

[Shaquanna Chappelle]

Thanks! I will definitely explore the automation route. And this automation template library or "playground" is accessible by all JIRA admins and can be added to our JIRA instance? I have to dig more into the details a little bit but I wanted to confirm if this is something we can use now, instead of adding it on to our account.