I have a mailbox that takes incoming emails from a mailling list. JIRA pulls from there and makes issues based on the email. It also adds a comment if the email is a reply.
Now, I want my notification scheme to send out emails (to that smae mailing list) if someone comments on the issue. However, I don't want the emails sent if the comment is from an email. So basically, I need the ability to turn off notificaitons if a comment is from a specific user.
I tried to make a custom event and such, but I can't figured out where Issue Commented events are normally fired to add in this event (since it is not a state transition). Maybe the correct way would be to make a custom Listener?
Anyone have any ideas on how to do this?
You can't handle it without some coding/scripting. Write a listener that captures the event and throw a custom event if it is/it is not from the specific user. You can then write your notifications for the custom event instead of actual events.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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