Email notifications for inactive users Edited

Hi, 

We use crowd for user directory. And using scriptrunner we automate the users to be inactive if they haven't logged in last 90 days. So when the user turns to inactive is it possible to send them automated email notification that their account is inactive? 

1 answer

Hi Sarath, 

So we use something similar. Below there are two functions, the one that sends the email I think is what you are looking for. 

// deactivate the given user
def deactivateUser(ApplicationUser user) { def userService = ComponentAccessor.getComponent(UserService) def updateUser = userService.newUserBuilder(user).active(false).build() def updateUserValidationResult = userService.validateUpdateUser(updateUser) if (updateUserValidationResult.isValid()) { userService.updateUser(updateUserValidationResult) log.info "${updateUser.name} deactivated" sendEmail(user.emailAddress) } else { log.error "Update of ${user.name} failed. ${updateUserValidationResult.getErrorCollection()}" } }
// send an email to the given address def sendEmail(String emailAddress) { SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer() if (mailServer) { Email email = new Email(emailAddress) email.setSubject("User Deactivated") email.setBody("You became inactive, please send us an email to make you active again, or something similar") mailServer.send(email) log.debug("Mail sent") } else { log.warn("There was an issue with the mail Server") } }

Hope that helps

kind regards, Thanos

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

749 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you