Email notifications does not work

I have the default notification schema setup for a project and am not getting any emails for any actions on the issues. When I send a test email from the Outgoing Mail setup and the Send Email function under Mail, that works fine. I am also unable to find any debugging logs. Could someone point me to where I should be looking or if I have something setup incorrectly? Thanks.

1 answer

1 accepted


You may need to check how is currently configured the "Notify Me" option on the user profile:

I hope it helps!

Best regards,
Lucas Timm

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,988 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot