Email notification to all watchers after escalation transition

Hi @ all,

I have a problem with notification and Jira Service Desk Workflow.
At my workflow I have a escalation path. With clicking at escallate the service desk agent get a mask where he can add some watcher to the issue. That works fine!
But I want that any watcher of the issue get a mail notification that the issue is raised the status escallate and he is part of the "escalation team". I look a lot at boards and other sites but no resolution worked for me.

Can anybody help me with my issue?

Best regards,


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