Hi @ all,
I have a problem with notification and Jira Service Desk Workflow.
At my workflow I have a escalation path. With clicking at escallate the service desk agent get a mask where he can add some watcher to the issue. That works fine!
But I want that any watcher of the issue get a mail notification that the issue is raised the status escallate and he is part of the "escalation team". I look a lot at boards and other sites but no resolution worked for me.
Can anybody help me with my issue?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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