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Email notification from Jira cloud

dcosta
dcosta Nov 27, 2022

Hi I am being spammed by emails from “Jira Cloud”. For every ticket created/modified within my cloud production environment across multiple projects. 

I have turned off all notifications yet I can constant emails about tickets. Any ideas? Thanks 

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Nicolas Grossi
Nicolas Grossi Rising Star Nov 27, 2022

@dcosta that is based on your notification scheme associated to your project. also you may get instant emails or digest (if i'm not mistaken).

 

See: https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/

HTH

Nicolas

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dcosta
dcosta Nov 27, 2022

Unfortunately not. I have turned off all notifications. I am getting notifications on EVERY ticket ie even tickets that have nothing to do with me. 
The email doesn’t even have an address in the from field it just says “Jira cloud” and is coming via SMTP relay into 365 hence no actual active mailbox. 

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