Is it possible to have the owner of a ticket receive periodic (e.g. monthly) notification emails indicating that the ticket they own is still open and in need of action? This would need to occur as long as the ticket is not resolved.
I want to configure a specific project(s) to have notification emails sent to all open ticket owners for that project on a periodic basis. Open tikcets will be like Assigned & In Progress state.
Did you tried Subscriptions?
You can schedule them, and send to a group so it should be possible to match your needs.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs