Hi
From last few days, email notification is not working for us. Earlier team manager, team member and reporter received all email related to work log, work progress but now its not working. Please guide to resolve this problem
Regards
Ram
you can even change the jira settings for user to receive emails on their own changes even if don't opt for it, settings>system>default user preference>Edit
by default everyone will be able to receive notification
Notify users of their own changes :YES
Thanks ,
PVS
Hi
Thanks for your response. I have the settings as per your suggestion still my reporter is not receiving emails regarding work log or any status change
Regards
Ram Narayan Mishra
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Hi @Ram Narayan Mishra This is Cloud I think . U Want The Every Status Notification for Reporter And Assignee ?
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Please Check This is the Answer For Your Qs
Go to System>>> Default user preferences>>> Under the USER INTERFACE
Edit default values
And
Notify users of their own changes=YES
Thanks ,
PVS
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I have already did the changes still not receiving notification in case of any changes
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I have already did the changes still not receiving notification in case of any changes
Notify users of their own changes=YES
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Some times Jira Cloud IS Facing Some Problems That Y We Did not Receive the I am Also Doing This
Notify users of their own changes=YES
After 1 Day i will get the Notifications Correct.
Thanks
PVS
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Hi Ram
welcome to the community.
Did you check the jira log files for mail related messages?
Did you check that the configured mail server is reachable and functional?
Cheers
Kurt
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