Email missing in LDAP Accounts

Hi,

we are currently trying to setup ldap authentication for JIRA but we do not have the users email address in our ldap directory and we cannot change that. We tried to set the usernames manually in the database but JIRA will not use them. Is there a way to set the user mail addresses manually or some other way to get around this issue?

 

kind regards

2 answers

Hello Bjorn.


For that you will need to establish a Delegated LDAP connection within JIRA. This will use LDAP just for authentication and you will have R/W access within JIRA users/groups.

 

Hope this helps

Hi Diego,

thank you so far but this doesn't work as expected. We need to sync the groups from ldap, that is only possible if we active "copy users on login" with the delegated ldap authentication. If we activate "copy users on login" the email address will get purged on every login (because the mail-field in ldap is empty).

 

Any ideas?

 

kind regards

Björn

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

147 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you