Is there ability to attach to email content all comments history in issue? 

1 answer

1 accepted

0 votes
Accepted answer

Hi Tymoteusz,

JIRA email customization is a restricted feature in JIRA Cloud, this means you cannot tweak JIRA email templates.

You'll need to use an addon, such as Email This Issue for JIRA Cloud that allows you to create customized email templates and include the comment history in the template (additionally to any custom fields). Emails may be sent manually or automatically as explained here.

Templates can be developed easily, you can simply the call to render all comments using the Field Picker .in the template editor.

Tibor

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,717 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you