Email a specific address when commenting a certain type of issues

Dear all,

When users create a certain type of issue, an email is sent to a mailing list. This is done using script runner in the workflow.

We would like to do the same when people comment on this issue type. However, this is not a workflow event.

How should we do ?

To be noted that the mailing list is not a user of JIRA and thus can't be added as a watcher (afaik).

Thank you


1 answer

This widget could not be displayed.

Hi there,

you could use the scipt listeners.

You can configure it to cath the "issue commented" event and send an email for specific issue type and project.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

106 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you