Email a specific address when commenting a certain type of issues

Dear all,

When users create a certain type of issue, an email is sent to a mailing list. This is done using script runner in the workflow.

We would like to do the same when people comment on this issue type. However, this is not a workflow event.

How should we do ?

To be noted that the mailing list is not a user of JIRA and thus can't be added as a watcher (afaik).

Thank you

Barth

1 answer

Hi there,

you could use the scipt listeners.

You can configure it to cath the "issue commented" event and send an email for specific issue type and project.

Good idea, thank you

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