Hi how can i configure JIRA to send email notofication to Watchers of the issue whem commnet is posted or ticket status is changed? I was playing with settings and i think it should send emials but it does not. Email itself is working as when i create new user it sends invintations. Any ideas? Tnx!
Look at the notification scheme. Make sure "watchers" are in the events you want them to get emails for.
One quick point - if you are testing this with your own account as a watcher, check that you have "email me on my changes" enabled, or it won't mail you with your tests. (Ideally, use two accounts if you can)
Yes, "all watchers" on the "comment" would do it (Assuming you are a watcher). The way you've added reporter will mail you too, assuming you reported the issue (don't worry about duplicate mail, it will only notify you once)
Check your preferences under your profile.
ok i found notification schemes, i have defaitl notification and i have :Assignee, Reporter, All watches added next to each line. Doe that mean i have to get notification if i reported the bug and some one let say comented on it?
Also i can not fond Email me option in profile? I have JIRA 4.xx
All sorts of things could be wrong, I'm just trying to rule things out.
I'd try the Admin -> Mail server -> Test email, just to make sure standard emails go out (I doubt it's a problem here, as your signup emails are ok).
Your preferences could be breaking it, but I'm surprised that you only have two options - you should have the email on your changes, language and default sharing listed as well. This is only a problem if you are testing with your account only - it's not to worry about if you have two jira accounts you can test with.
So the "notify me on my changes" is there in preferences and set to always email, so you should be seeing them. Could you re-check the notification scheme the project is using? (Common mistake for new admins, and those of us with a lot of projects and schemes, is to set up a new scheme, and then forget to associate it with the project) And read your log file to see if there are any errors in there?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot