Email Notification for issue which are not updated

Hi,

Is there any way to create a email notification to be sent to assingee and reporter for issue which are not update after some period.

Please help us on the query.

2 answers

We have a filter for that:

updated <= -1w AND status != closed AND assignee = currentUser()

which is subscribed by the jira-users group to inform the assignees - I think you can easily expand that for reporters, i.e. a second filter with

updated <= -1w AND status != closed AND reporter = currentUser()

which should also be subscribed by jira-users, or whatever group you like to notify

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

119 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you