Email Missing From

David Shapiro August 28, 2012

When user tries to contact administrator via link no login/password box they can fill in from, subject, and message, but the email arrives as if from jira administrator instead of using the from the user fills in, which makes it impossible to know who needs help.

1 answer

1 vote
Matheus Fernandes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2012

Currently the "From" field on the "Contact Administrators" form is only passed as the Reply To parameter in the email, and is not displayed in the email body. You should be able to see the user's email address in the header of the email, or by replying to the email.

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